Break/fix IT support

Something’s broken. Let’s get you back to work.

Computer won’t start, Wi-Fi keeps dropping, the printer’s possessed, email stopped working — whatever it is, one call gets a real person who fixes it. On-site anywhere in the St. Louis metro, or remotely when that’s faster. No contract, no retainer required.

No contract, no retainer required Quoted before any work begins On-site across the STL metro, or remote We don’t sell hardware
What’s covered

If it plugs in or connects, it’s our problem now.

  • Desktop & laptop repair and tune-ups
  • Network & Wi-Fi troubleshooting and setup
  • Printers, scanners & point-of-sale devices
  • Email problems & account migrations
  • Virus & malware removal
  • Data backup & recovery
  • New computer setup & data transfer
  • Slow-computer diagnosis (and honest advice)
  • Software installation & updates
  • Smart devices, cameras & office tech

Not sure it’s fixable? Describe the problem by phone or text first — if it’s something simple, we’ll tell you for free. If the honest answer is “replace it,” you’ll hear that too, with a recommendation that fits your budget — we don’t sell hardware, so there’s no markup motive.

Billing

Per project or per visit — quoted first.

Describe the problem

Call, text or email. Plain English is perfect.

Approve the quote

You get a scope and price in writing before any work starts. Anything unexpected gets flagged to you before it’s billed.

Pay when it’s fixed

Invoice arrives by email on completion — pay online by card or bank transfer (ACH), or by cash or check. A receipt follows automatically.

FAQ

Break/fix questions, answered straight.

Do you charge to come out and look?

You’ll always know the cost before we roll — describe the problem first and we’ll quote the visit up front. Simple questions get answered by phone for free.

Can you fix it remotely?

Often, yes — software problems, email issues, and many network gremlins can be handled the same day with a secure remote session. If it needs hands on hardware, we come to you.

What if it breaks again?

If the same problem comes back shortly after a fix, call us — we stand behind the work. And if a pattern of small breakdowns is costing you time, a monthly retainer usually beats paying visit by visit.

Get it fixed

One call. Handled.

Call or text
314-626-3502
Service area
St. Louis metro